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First Time Follow up

* Please bring the previous documents & other medical reports, if any.

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Terms & Conditions

Online OPD appointment Booking Policy

  1. Online appointments will be scheduled as per the date and time available with the consultant.

  1. Client will be seen within 1 hour of the given time slot, which includes primary history taking by medical officer available and consultation with the Psychiatrist.

  1. Every client has to register at the new patient registration counter even if he comes only for consultation.

  2. Client has to understand that being medical professionals, consultants might have to give priority to serious medical emergencies, if they occur, before or during the sessions. However, sessions shall be continued after that.

Privacy Policy

Online appointment system needs complete payment details of the client. Confidentiality and trust is the very basis of professional counseling. Shanti Nursing Home assures you that all information given will be kept completely confidential. No details about any client will be revealed to any other person.

Service Security

We have made every effort to ensure security of your data.

    1. All transactions on our website utilize prevalent secure technology to protect client’s privacy and prevent any unauthorized access to his/her information.

    2. Every client doing online registration will have Unique Identification number or ID and Password. This number will be sent to the mail id provided by the client.


  • Please note

Your greatest “security risk” is most likely to arise from the record you keep of your email. Anyone who has access to your computer could potentially read any information you keep there, including your email.

We recommend that you avoid receiving mails on your official e-mail address since your employer usually has a legal right to see your email.

If you share a computer at work or at home, you are advised to take additional precautions to ensure that no one else can see your mail. In case you take a printout of the responses, be careful not to leave it lying around.


Data is stored in encrypted form. However, hospital will not be responsible for any leakage in electronically transmitted communication.

If any loss occurs to client due to change in the technology standards, the Hospital shall not be liable for the same and the Hospital shall not be bound to make the loss good in any case.

This website has been designed for informational purposes only. The information on this site should not be relied on as a substitute for psychiatric treatment or medication.

Cancellation & Refund

  1. In case of any unforeseen emergency, if appointment gets cancelled on the part of the hospital, the amount less the transaction charges shall be refunded.

  1. However, no refund is available if it is cancelled on the part of the client.

  1. In both cases, The Client has an option of Re-scheduling the appointment up to a maximum of three times.

  1. Hospital will not be responsible for any kind of delay in refund, caused as a result of delay in banking procedures.

  1. All disputes related to monetary compensations shall be subject to the courts of Aurangabad jurisdiction.

Terms & Conditions

By accessing and/ or using this site and any information or any service offered on this site, the Client signifies his/ her acceptance of these Terms and Conditions:

  1. Applicability: The use of counseling services and the other services offered are only available to   Clients who have registered themselves on the hospital website and agree to the mode of payment as mentioned on the website.

  1. Consent:  Client agrees that he/she is using this Site voluntarily and on his/her own accord. Client has read and understood these Terms and Conditions and agrees to be bound by them. Client further agrees to comply with Indian law regarding the transmission of any data or Services obtained from this Site in accordance with the Terms and Conditions mentioned.

  1. Restrictions:  Client should not use the Site for any illegal purpose or in any manner inconsistent with the Terms and Conditions. Client agrees to use this Site solely for his/her personal non-commercial use.’

  2. False information: Hospital will not be, legally or otherwise, responsible for the false information furnished by the client. Client is required to give correct information for the purpose of online payment, which is a pre-condition for the counseling sessions. Clients’ privacy is protected subject to the conditions mentioned herein.

  3. Intellectual Property: All intellectual property rights, such as copyright, trademarks, patents, design rights and others in the contents of this site belong wholly to the site owner. Anyone may not in any way and / or in any medium and/ or by any mean copy, download, reproduce, recompile, de-compile, engineer, distribute, publish, display, modify, upload to, transmit, exploit any part or whole of this site.

  4. Registration: If Client wishes to take an online appointment with the consultant, he/she agrees to furnish only the correct information as we require.
    The registration on the site and the login ID and password assigned to the client cannot be transferred and he/she shall be responsible for maintaining the confidentiality of his/her login ID and password.

  5. Client shall immediately notify the site owners of any known or suspected unauthorized use(s) of his/her account. Client is solely responsible for all usage or activity through his/her account. Any otherwise illegal usage may cause the termination of the Client’s account, at the site-owners’ sole discretion. The site owners may refer the illegal usage to initiate legal action against the Client.

  6. Information given on testimonial /FAQ page will be published on website, at client’s option to reveal the identity. However, he/ she will not be given any kind of compensation or royalty for that.  Hospital will have the rights of scrutiny and display of the testimonials on the website page.

  7. Neither the owners nor the people or company maintaining this Site warrant that the Site is compatible with your computer hardware and software or that the Site is free of any errors and Viruses, etc. and are not liable for any damage that you may suffer as a result of using this site.

  8. If any loss occurs to client due change in the technology standards, the Hospital shall not be liable for the same and the Hospital shall not be bound to make the loss good in any case.

  9. The Hospital shall not be liable for disruption caused due to Technical errors such file structures or formats of online files etc.

  10. For any loss due to act of god the Hospital shall not be liable. If any loss occurs to the client due to change in the law/ Technology use in India as well the country of the client, the Hospital shall not be liable for the same.

  11. The terms & conditions of use of website can be changed by the Hospital at any time without prior notice to the client.

  12. If any loss occurs to client due change in the technology standards, the Hospital shall not be liable for the same and the Hospital shall not be bound to make the loss good in any case. The Hospital shall not be liable for disruption caused due to Technical errors such file structures or formats of online files etc.

  13. Client  acknowledges that:

    1. This site or its owners are not responsible for any action taken by client based on the information/advice given through this site.

    2. This site or its owners or the people or company maintaining this Site do not guarantee the sequence, accuracy, completeness or timeliness of the Site and any services therein.

    3. The site, either wholly or partly, and any services therein, may be subject to the terms and conditions of other agreements entered into by the site owners or the people or company maintaining this Site or payment modalities. Accordingly, anything to the contrary herein set forth in this site, its owners or the people or company maintaining this Site shall not, directly or indirectly, be liable, in any way, to client due to any:

  1. inaccuracies, errors, omissions, etc. and/ or

  2. delays, errors, interruptions in the transmission or delivery of the Site and/or its services and/ or

  3. loss or damage arising there from or by any reason of nonperformance or negligence for any direct, indirect, incidental, consequential, special, punitive, exemplary or consequential damages in any case and under any circumstances.

16. Client warrants that:

a. He/she shall not use any rights granted here under for any unlawful purpose; and

b. He/she shall use the Site only as per the terms and conditions set forth in these Terms and Conditions or any modifications thereof done by the site owners only.

  1. Client agrees to indemnify, defend and hold harmless the hospital or the consultants or company maintaining this Site and its third party agents against any claim, suit, action and/or other proceeding brought against them or any of them by a third party, to the extent that such claim, suit, action or other proceeding brought against them or any of them is based on or arises in connection with the Site or the services provided through the Site.

  2. Hospital or consultants are not responsible to,

  1. Client’s use of the Site

  2. Some other person using his/her account

  3. A minor using the account in false name or making online payment using any means, without the notice or presence of the parent, as the case may be.

  4. A violation of the Terms and Conditions by client

  5. Any deletions, additions, insertions or alterations to, or any unauthorized use of, the Site by client or someone using his/her account

  6. Any misconception caused due to lack of communication or delay in communication.

  1. Client agrees to pay any and all costs, including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, and action or proceeding attributable to any such claim.

  2. Important: A consultant and client relationship is established as soon as the appointment charges are received by the hospital. Taking an appointment shall imply that client has understood the terms and conditions pertaining to such participation, as revised from time to time. Client  specifically agrees that his/her consultant shall not be responsible either directly or indirectly to himself, his/her parents, his/her spouse and/or his/her legal representatives against any and all claims, expenses, demands and costs that may be made following such participation. Client specifically agrees to indemnify and hold harmless the Hospital/Consultant in this regard.

  3. The owners or the people or company maintaining this Site may, without any prior notice, at their sole discretion terminate client’s registration or use of service for any reason whatsoever, including but not limited to, breach of any condition of the Terms and Conditions. The liability of the site owners in case of termination would be limited only to the refund of pro-rata subscription fees, if any has been paid and accepted. The hospital also reserves the right to take legal action if necessary.

  4. If any provision of the Terms and Conditions is found unenforceable, those provision/s will be enforced to the maximum extent possible and at the same time other provisions of these Terms and Conditions will remain in force.

  5. The Terms and Conditions mentioned herein and any additions in future constitute the entire agreement between the Client and this site, its owners and the consultants or company maintaining this Site and govern the Client’s use of this Site and the services offered.

  6. Client agrees to be bound by these Terms and Conditions at any time during or after accessing this site and also after ceasing to use/ access this site.

  7. These Terms and Conditions shall be governed and construed in accordance with the laws of India. The Principal Place of Hospital for operating is Aurangabad, Therefore all the disputes shall be subject to Courts in Aurangabad, Maharashtra, India. The client also agrees that he shall be amenable to the Courts in Aurangabad. The Hospital shall be bound only by the laws for time being in force in India. Merely because a server is based in foreign country will not give any confer jurisdiction to the foreign courts.

  8. The maximum liability of the Hospital in any case shall not exceed Rs.10, 000/-.In any case; it shall not be above Rs. 1 lacs and shall not carry any interest. The compensation, if any is granted by any court of law and it shall be paid in Indian rupees only.

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